Thank you for being part of the HEYBABY INC. family (“Company”, “we”, “us”, or “our”). Since family is everything, we’re committed to protecting your personal information and right to privacy. Have questions or concerns about our notice or practices with regards to your personal information? Please write us at firstname.lastname@example.org.
Table of Contents
- Who We Are
- What Information We Collect
- How We Use Your Information
- Will Your Information Be Shared With Anyone?
- How We Handle Your Social Logins
- How Long We Keep Your Information
- How We Keep Your Information Safe
- Do We Collect Information From Minors?
- What Are Your Privacy Rights?
- Controls for Do-Not-Track Features
- Do California Residents have Specific Privacy Rights?
- Do We Make Updates to This Policy?
- How to Contact Us About This Policy
Please see our California Privacy Statement to learn about California privacy rights.
1. Who We Are
507 West Avenue
Austin, TX 78701
3. What Information We Collect
Topline: Some information – such as IP address and/or browser and device characteristics – is collected automatically when you use our services .
We automatically collect certain information when you visit, use or navigate the Apps. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Apps and other technical information. This information is primarily needed to maintain the security and operation of our Apps, and for our internal analytics and reporting purposes.
Information collected through our Apps
Topline: We may collect information regarding your mobile device, push notifications, when you use our apps.
If you use our Apps and create an account, we may also collect the following information:
Location data with your consent
If you grant heybaby permission, our app will be able to collect your precise location so you can see other users in your set geographic limits. This location data is determined through the use of various methods, such as bluetooth, GPS, and Wi-Fi connections. Should you choose not to grant heybaby access to your location data, we will not collect it and you will be unable to view other members.
While our system is designed to delete data as outlined, we cannot ensure that all data will be deleted within a specific time frame due to technical constraints or temporary difficulties. But we will make every effort to follow and complete the process as previously stated.
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email Address
- First Name
- ZIP/Postal Code, City
- Gender Identity
- Date of Birth
- Sexual Preference
- Family Status
- Cookies and Usage Data
- Locations and
- Information associated with linked Social Media accounts, such as Instagram, Apple, or Facebook.
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s camera, social media accounts, storage, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and IP address.
- Push Notifications. We may request to send you push notifications regarding your account or the mobile application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.
Upon completing your account creation, you can review and edit all profile information by logging into your heybaby account. Name and DOB cannot be changed. If you granted heybaby access to your location, that is based on the longitude and latitude of your device and is not manually changeable. User-provided information and assets in your profile, like gender, sexual preferences, family plans, uploaded photographs, and similar, are collected to maximize your experience and potential success on the app (visible to other members who view your profile) and are the responsibility of the account holder to edit as needed.
By using the App, you acknowledge that we are a global and our Services operate through servers located in a number of countries around the world, including the United States. If you live in a country with data protection laws, the storage of your personal information may not provide you with the same protections as you enjoy in your country of residence.
If you granted HeyBaby access to your location upon onboarding or via your device settings, the app will collect your precise location in order for you to see others in your set geographical limits. Other users will not see your exact location, only the town in which your device is located at the time of use.
Should you wish to disable this permission and not grant heybaby access to your location, you can do so in your phone’s settings:
iPhone settings > Privacy > Location Services > heybaby
Should You Contact Customer Support
If you contact our Customer Support team via direct email or via our Customer Service Platform, we will receive your email address along with any information provided in your correspondence. This also applies to user reports, whether you are reporting another member or another member is reporting you. We will maintain a record of these communications for up to 6 years after your account has been deleted.
4. How We Use Your Information
We use personal information collected via our Apps and/or Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, protect the vital interests of you, our users, or the public, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.
We use the information we collect or receive:
To facilitate account creation and logon process. If you choose to link your account with us to a third party account *(such as your Apple or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed “HOW DO WE HANDLE YOUR SOCIAL LOGINS” for further information. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
Optimize and improve the Services.
We continually try to improve the Services based on the information and feedback we receive from you, including by optimizing the content on the Services.
Personalize the user experience.
We may use your information to measure engagement with the Services, and to understand how you and our other users interact with and use the Services and other resources we provide.
Improve customer service.
Your information helps us to more effectively develop the Services and respond to your support needs.
We may use the information you provide about yourself to fulfill your requests and service orders. We do not share this information with outside parties except to the extent necessary to provide the Services, fulfill orders, and related activities.
To send periodic emails.
The email address you provide through our account forms, will be used to send information and updates pertaining to the Services. It may also be used to respond to your inquiries or other requests. If you opt in to our mailing list, you may receive emails that include our news, updates, related product offerings and service information, and marketing material. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you may contact us via the contact information below.
7. How Long We Keep Your Information
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Attention Regarding Your Data After Account Deletion
Information you choose to share on your profile is viewable to others in your search parameters. Even after you edit account information, that information may have been stored by others. We can not control this nor do we accept any liability for this. When you grant third party applications or websites access to personal data, they may retain such data to the extent outlined in their respective privacy and usage policies.
8. How We Keep Your Information Safe
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
- we transmit data over secured communication channels using SSL Login credentials,
- all personal information is stored by trusted third party providers (e.g., AWS, Heroku, Google Firebase),
- all systems used to provide the Services are password protected, and
- all Services usage is restricted on a per-user basis on the principle of least privilege.
We comply with applicable data protection laws, including applicable security breach notification requirements.
9. Do We Collect Information from Minors
The Services are not directed to children, and you may not use the Services or provide any personal information to us if you are under the age of 18 or if you are not old enough to consent to the processing of your personal information in your country. By using the Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Apps. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at email@example.com.
10. What are Your Privacy Rights?
If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm
If you would at any time like to review or change the information in your account or terminate your account, you can: Log into your account settings and update your user account or contacting us by other means set forth below.
Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may: Access your account settings and update preferences.
Data Transfer. Our databases are currently located in the United States. We make no claim that our Apps and/or Services are appropriate or lawful for use or access outside the United States. If you access the Apps and/or Services from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Apps and/or Services. By sending us your information, you further consent to its storage within the United States.
11. Controls for Do-not-track Features
12. Do California Residents Have Specific Privacy Rights?
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us or otherwise using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Apps, you have the right to request removal of unwanted data that you publicly post on the Apps. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Apps, but please be aware that the data may not be completely or comprehensively removed from our systems.
13. Do We Make Updates to This Policy?
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
Unfortunately, no website or Internet transmission is ever completely 100% secure and even we cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur, but here are some handy tips to help keep your data secure:
- Please make sure you log out of your Account after use.
- Please don't share your social media password with anyone else.
- Change your social media password periodically.
WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORIZED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.
15. How to Contact Us About This Policy
507 West Avenue
Austin, TX 78701